Responsible Gaming

Magius Casino is committed to supporting safer gambling. Gambling should be an enjoyable form of entertainment, not a way to make money or manage financial difficulties. This page provides practical information to help you make informed decisions, keep gambling within your limits and recognise when additional support may be needed.

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Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Casino games are designed for entertainment, and the outcome of a game is not changed by previous results, betting patterns or the amount you have already spent. A loss does not create an entitlement to a win, and a win should not be treated as proof that future results will be favourable.

Table of contents

Before you play, decide how much time and money you are comfortable spending. Treat that amount as an entertainment cost, similar to spending on other leisure activities. Only use money that is available after essential expenses, debts and other financial commitments have been covered. Never use money needed for rent, mortgage payments, bills, food, education or other necessities.

You should only gamble when you are in a clear state of mind. Avoid gambling when you are affected by alcohol or other substances, feeling distressed, angry or unusually excited, or trying to distract yourself from personal problems. Take regular breaks and keep gambling separate from work, study, family responsibilities and sleep.

Set a spending limit before you start and do not increase it during a session.
Set a time limit and stop when that time has passed.
Keep a record of your deposits, bets, wins and losses so your gambling remains visible.
Do not chase losses by increasing bet sizes or continuing for longer than planned.
Do not borrow money, use credit intended for essential expenses or sell possessions to gamble.
Remember that gambling outcomes are based on chance and cannot be controlled through skill, systems or persistence.

Tools and personal limits

Planning ahead can make it easier to stay in control. Depending on the features available through your account and the requirements that apply to the service, you may be able to use controls such as deposit limits, loss limits, wagering limits, session reminders, activity statements or temporary breaks. These tools are designed to support your decisions; they do not remove the risks associated with gambling.

Choose limits before playing

A limit works best when it is realistic, clearly understood and set before you begin gambling. Consider setting a daily, weekly or monthly amount that you can afford to lose without affecting your normal life. You may also wish to set a maximum playing time and decide in advance when you will stop, whether you win or lose.

Do not treat winnings as a reason to extend a session indefinitely. If you reach a personal target, consider withdrawing or stopping rather than continuing automatically. If you reach a loss limit, stop playing and allow time to pass before making any further decision. Changing a limit while you are emotional can make it harder to follow your original plan.

Taking a break or closing an account

If you feel that gambling is becoming difficult to control, consider taking a temporary break or requesting account closure. A break can provide time to review your spending, discuss your concerns with someone you trust and seek independent advice. Account closure or self-exclusion requests should be made through the available account or support process. Any request may be subject to identity and security checks, and account access may remain subject to applicable terms and legal requirements.

If you request an exclusion or account closure, do not open another account or use another person's account to continue gambling. Ask people close to you to help support your decision, and consider using device, banking or budgeting controls that reduce access to gambling funds and services.

Recognising signs of gambling harm

Gambling harm can develop gradually. It may affect finances, relationships, work, study, physical health or emotional wellbeing. You do not need to wait for a serious problem before taking action. If gambling is causing concern for you or someone close to you, early support can make it easier to regain control.

Possible warning signs include spending more time or money gambling than intended, repeatedly trying to win back losses, feeling restless or irritable when attempting to stop, hiding gambling activity, borrowing money, missing bills or responsibilities, selling possessions, or thinking about gambling for much of the day. Other signs may include arguments with family or friends, reduced performance at work or study, sleep problems, anxiety, low mood or feelings of hopelessness.

You regularly increase your bets to achieve the same excitement.
You continue gambling after deciding to stop.
You minimise or conceal the amount of time or money spent gambling.
You rely on wins to pay for everyday expenses or existing debts.
You feel distressed when you cannot gamble or when you attempt to reduce gambling.
You use gambling to escape stress, loneliness, sadness or other difficult feelings.
People close to you have expressed concern about your gambling.
Gambling is affecting your relationships, employment, studies or financial security.

If any of these signs feel familiar, stop gambling and seek support. You can begin by telling a trusted person what is happening, reviewing your recent transactions and requesting a break or account closure. A qualified gambling counsellor can help you make a plan without judgement. Support is available to people who gamble and to family members, friends and other people affected by gambling.

Getting help in Australia

Independent gambling support is available throughout Australia. You can contact a recognised gambling support service in your state or territory for confidential information, counselling and practical assistance. These services can help with budgeting, managing urges, repairing relationships, understanding gambling behaviour and planning a break from gambling. You can seek help even if you are unsure whether your gambling is a problem.

You may also wish to speak with your general practitioner or another qualified health professional. They can discuss the effect gambling may be having on your mental health, sleep, stress levels and relationships, and can refer you to suitable services. Financial counsellors may be able to assist with budgeting, debt concerns and planning for essential expenses.

If you are supporting someone else, try to raise your concerns calmly and without blame. Focus on the behaviour and its impact rather than making accusations. Encourage the person to seek professional support, but also look after your own wellbeing and obtain advice about setting appropriate financial and personal boundaries.

Urgent assistance

If gambling has contributed to thoughts of self-harm, suicide, violence or immediate danger, stop gambling and seek urgent help through local emergency services or an appropriate crisis support service in Australia. If you or another person is in immediate danger, contact emergency assistance without delay. Gambling should never put your safety or the safety of another person at risk.

Our role

Magius Casino provides information intended to support safer gambling decisions. We may ask for information or take steps where required to meet responsible gambling, identity, financial crime prevention and other legal obligations. Account activity may be reviewed where concerns arise, and we may apply restrictions or request further information in accordance with applicable requirements and our terms.

Responsible gambling is a shared responsibility. Please read the available account information and controls carefully, keep your details secure, and contact the available support channel if you need help understanding a limit, break or account-related request. We cannot guarantee that any tool will prevent gambling harm, so please seek independent assistance whenever gambling no longer feels safe or manageable.